Pests / Vermin

Your tenancy agreement states that it is a tenants responsibility to take reasonable steps to prevent and remove any infestation that may occur during the tenancy.

For more information on types of infestation please follow this link:


If you have taken the appropriate action to remove the infestation, but have been unsuccessful please continue to report the issue online.

Bedbugs Download helpful guide or watch useful video

In addition please download the useful check guide before reporting the fault

Download Useful Guide Vermin and mice.