If you require maintenance, first you should see if this is your or our responsibility to repair.
Find out about repair responsibilities here: Repair Responsibilities
If you find that we are responsible for fixing the problem, you must report it through our online form: Report Maintenance
When you report a repair, please try to provide as much information as you can along with pictures of what needs to be repaired.
Some maintenance problems can be fixed by our tenants, sometimes they require only a simple repair which will save both us and the tenant time or you can help us figure what is wrong by checking these tips first: Useful tips for maintenance
If you make a repair report, please follow the link to see our typical response times in regard to the severity of the maintenance issue: Repair Time Scales
