Frequently Asked Questions (FAQ’s)
Our Frequently Asked Questions has answers you are looking for. If you have a more specific enquiry, contact us.
Application And Viewing
I need to find a place to rent. What do I do first?
Before you start searching for your new home it’s a good idea to write down a budget.
What are your current outgoings and what money do you have left each month to spend on rent?
Take into account that when you first move in, you will need to front a deposit as well as the first month’s rent and tenancy set up fees. Read More
How soon should you start looking for a property?
This depends on when you need to move. Properties go very quickly and landlords don’t want their properties empty, so if you start viewing too soon then it’s possible the landlord won’t wait.
It’s generally good to start viewing and to apply 4 to 8 weeks before you need to move, as the referencing can take a week or so.
I've found a place I want to rent. Now what?
You will need to register your interest in the property listed on our website.
We will then email you the viewing dates for the property.
When can I view?
If there is any property that is listed in this website and is of interest to you then please register your interest giving all the information requested.
Appointments for internal viewing for the listed property will be emailed to you at least 2-3 days before the open day viewing takes place.
Viewings are normally done on a weekday.
I have seen the property that I want, what happens next?
If the property is suitable for you don’t delay your offer as it may be let to someone else.
When you make an offer and if this is accepted by the landlords you’ll need to pay a holding deposit.
You will receive a full tenancy application form for each tenant and if required a Guarantor application form as well.
These will need to be completed and returned to us ASAP to ensure we can commence processing your application and no later than 5 days after securing the property.
How do I reserve a property?
If you like the property after viewing, don’t delay – put forward your offer immediately.
You will need to complete, sign and return the pre tenancy application form which will be given to you at the viewing.
Once the landlord accepts your offer you will then be required to provide photo ID, proof of your current address for pre tenancy referencing checks as well as pay holding deposit .
Read more – our application process on what happens after a viewing.
Will you stop viewings at my chosen property?
Once you have paid your initial payment, and the landlord of your chosen property has approved your application, we will cease all viewings.
The choice of tenant for the property is ultimately that of the landlord.
If two parties are competing for a property, it is the landlord’s prerogative to decide which one he favours and may not be determined by who viewed the property first. We are not able to discuss other offers made for a property.
How quickly can I move in?
The process from viewing to check in can take up to 7 days subject to the referencing process.
Where a property is vacant and tenants are able to provide referencing fees and the required paperwork quickly and the referencing process is straight forward occupation can be within 5 days. Read More