Report Your Repair Online
We want to keep our homes in a good condition so our residents can enjoy living there.
Before completing the form please read the section on tenant’s responsibilities for repairs and maintenance. Please note we will carry out the repairs in accordance with our standard target time scale.
It is important that you advise us of the precise fault and only report one problem. If you have more than one fault, please fill in the form again.
Please also make sure to attach pictures of the fault when appropriate.
TIME SCALE OF REPAIR – We set target times dependent on the type of repair and how urgent it is Read More
All urgent and non-urgent repairs can be reported by completing the form below.
| In an emergency please call our office on 020 8649 8784 during office hours (Mon – Fri 10am – 5pm) or send a text to 07797 8005 13 outside our normal office hours. |
| Please read our guide before you submit the faults | |||
|---|---|---|---|
| Water Heated by Electricity | Leak | ||
| Electrical Fault | Electric Heating | ||
| Mildew | Gas Central Heating | ||
| Blocked Waste Pipe | Water Heated by Gas | ||
| Kitchen | Bathroom | ||
| Extract Fans | Pests / Vermin | ||
| Fire | Light Bulbs | ||
| Smell Gas | Alarm | ||
| Damp | Black Mould and Condensation | ||
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